UTBMS.com is owned and maintained by the LEDES Oversight Committee. The LEDES Oversight Committee is a voluntary, non-profit organization dedicated to setting the standards for the exchange of information between law departments and law firms. The LOC does not have a Help Desk, nor does it provide training services.
Questions on the codes legal vendors must use in an implementation should be directed to the client requesting your firm to ebill, or to the Help Desk of the ebilling vendor whose system your client has requested you to use.